It is clear that the time has come to demand that the DOT director step down and a replacement be appointed that has the knowledge and ability to manage the organization and facilitate planning and funding of what is needed to build and maintain an adequate transportation infrastructure that will allow the state to be competitive.
Results from a comprehensive survey of some 13,000 thousand DOT workers and interviews with at least two dozen key legislators, state officials, business executives and local transportation officials, along with information from follow up discussions, strongly suggests a lack of understanding within the organization about the mission of the DOT and tells of poor use of funds and inadequate project plans and schedules. Mark L. Foster, the department's chief financial officer, confirmed that "DOT employees complained that they lack a shared understanding of their mission." He briefly described other criticisms: "Road projects cost too much time and money. It's hard to figure out who is responsible for any DOT project."
Read the report and learn more about the lack of a "unified vision", deception and confusion in the state's DOT organization...
News and Observer
September 29, 2007
Bruce Siceloff, Staff Writer
Consultants review of DOT under wraps
McKinsey & Co. was asked to prepare a sweeping evaluation of the transportation agency, but DOT and the company are keeping a tight rein on the information
State Department of Transportation officials are paying a consultant $2.5 million to help make the agency more responsive, accountable and transparent.
They are keeping much of the work secret.
Attorneys for DOT and McKinsey & Co., an international management consultant hired in April to evaluate DOT, blacked out several pages of contract details and stamped other pages "CONFIDENTIAL" before DOT released them to The News & Observer.
Other contract documents indicate that McKinsey initially was asked for a candid, sweeping assessment of DOT's "strategic direction and organizational structure." It was expected to file reports in May and June.
DOT has declined to release a word of its consultant's findings. The April 11 contract includes an unusual pledge that DOT will seek McKinsey's permission before making public references to McKinsey or releasing any "reports, analyses or other such materials" it receives from McKinsey.
DOT officials now say they did not request or receive any written reports from McKinsey, whose contract ends in mid-October. Read more...